Update In Orthopaedic Surgery Conference July 15-19, 2024

Grand Hyatt Policies/Deposits/Cancel Fees

• All reservations require a 2 (two) night deposit plus tax to confirm your reservation.

Cancellation Policy

• Please cancel 30 Days Prior To Arrival Avoid Two Night cancellation Fee
• Seven Days up to Arrival Date:  Any and all adjustments to a reservation within this period, which may include full or partial cancellation or no shows, will be assessed the cost of the full length of stay, plus applicable taxes.

RESORT SERVICES PROGRAM (subject to change), Fee $20.00 + tax (17.962%) per room, per day 

• Reusable logo tote bag – located in closet 

• Two reusable water bottles per stay 

• Purified water stations 

• Nespresso coffee maker with coffee and tea 

• In-Room amenity, bottle of hand sanitizer, alcohol wipes and mask 

• Poipu Bay Golf Course and club house shuttle service 

• Access to 24 hour Anara Spa fitness center 

• One-hour tennis court time daily, reservations required. Equipment rental available 

• Recreational bicycle use, see valet for availability 

• Self-service laundry, washer, dryer and detergent 

• Unlimited local and toll-free calls 

• In-room safe 

• Boarding pass and incoming fax printing 

• Welcome Lei 

• Nightly Entertainment at Seaview Terrace 

• Hawaiian Artisans daily in Lobby 

• Lei-making and hula lessons 

• Koi fish feeding and parrot talk 

• Hydroponic Garden Tour, Tuesday and Thursday. Meet in front of garden at 9:30 am 

• Sunscreen samples at recreational desk 

• Kuhio’s arrival-departure hospitality lounge 

Additional Fees

• For additional persons 19 years and older, a $80 charge per night is applied
• Roll-away beds are complimentary based on availability.
• There is no charge for children eighteen (18) years of age and under sharing the same room as the parents and using existing bedding with a maximum of 4 persons per room
• Baggage handling fees of $13.50 + 17.962% tax per person round trip (based on 2 bags per person) will be posted to your room folio
• Housekeeping (maid) gratuities are recommended at $4 per room per day.

Check-in time is 4:00 p.m.  Check-out time is 11:00 a.m.  If a late check-out is requested, a charge of 50% of the Group Rate will be assessed. Late check-out after 6:00 p.m. will be charged a full day’s rate.

Self-parking is included in Resort Fee.  Valet parking is available at a daily rate of $35.00-but subject to change.  Gratuities are suggested.

Parking for Off Site Guests

SELF PARKING

Guests not staying at the hotel will be charged a daily rate of $25 plus 4.712% tax if they chose to self-park at the Resort.  In and out privileges for that day will be allowed.